Account Management FAQs

Customer Support

How can I get in touch?

Feel free to reach out to us using any of the following methods:

- Call or WhatsApp: +965-22281187.

- Contact Form: Visit our "Contact Us" page and complete the contact form. We value your inquiries and will respond promptly.

- Email: You can also send us an email at "crm@numberc.com" to connect with our dedicated customer support team.

Account on NumberC

What are the benefits of having a NumberC Account?

Creating a NumberC Account provides you with a range of benefits:

- Loyalty Points: Become a part of our loyalty program, unlocking additional benefits and
rewards based on your shopping history and loyalty to our brand.

- Track Your Order History: Gain insights into your past orders and easily reference your
purchase history.

- Exclusive Promotions and Discounts: Enjoy access to members-only promotions and
discounts tailored to your preferences.

- Personalized Recommendations: Discover products and services tailored specifically to
your interests and past shopping behavior.

- Create a Wishlist: Curate a personalized Wishlist, making it effortless to save items you
love for future consideration.
How to create an account for NumberC Online Store?

To create an account for the NumberC Online Store, click "Sign In" and select "Create Account." Fill in the required information and click on "Create Account." You will receive a confirmation email once your account has been successfully created.
How can I create an account with the same email address used for my guest order?

If you have already placed an order as a guest, you can create an account using the same email address by clicking "Sign In" and selecting "Create Account." Follow the prompts to complete the account creation process.
How can I manage my notification settings on the website?

To manage your notification settings, log in to your account and go to the "Settings" tab. From there, you can choose which notifications you would like to receive via email or push notification.

Trouble logging into my account

I’m having trouble signing into my account; do I have to make a new one?

If you encounter any difficulties while attempting to log into your account, we recommend initiating a password reset as your first troubleshooting step.
In the event that resetting the password does not resolve the issue, please feel free to reach out to our dedicated customer support team at +965-22281187 for further assistance.
I forgot my password. What should I do?

If you forgot your password, click on the “Forgot password” link on the login page. Follow the prompts to reset your password. You’ll receive an email with instructions on how to reset your password.
How can I Update My password?

To update your password, log in to your account and go to the “My Account” page. Click on “Change Password” and follow the prompts to change your password.

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