Shipping policy
Last Reviewed: 15 Oct 2024
At NumberC, we understand the importance of a seamless shopping experience and timely deliveries. We are committed to providing you with the best shipping services and rates. Please take a moment to review our Shipping & Delivery Policy to ensure a smooth shopping experience.
Handling Time:
When you place an online order from 9:00AM to 8:00PM, our team will start preparing your package immediately, it may take up to 1-2 hours to have your order ready for delivery.
Delivery Methods (KUWAIT):
We offer various delivery methods to accommodate your needs. Please note that we continually strive to enhance our services and may introduce additional delivery or collection methods across our shopping platform. For the most up-to-date options, check back on our website.
| Location | Governorate | Cut Off Time | Delivery Methods | Delivery Cost |
|---|---|---|---|---|
| Kuwait | Al Ahmadi, Jahra | 9AM-7:30PM | Express Delivery | 4 KWD |
| Kuwait | Al Asima, Hawalli, Farwaniya, Mubarak Al Kabeer | 9AM-7:30PM | Express Delivery | 2 KWD |
| Kuwait | All Governorates | 12AM-12PM | Same Day Delivery | 1.5 KWD |
| Kuwait | All Governorates | 12PM - 12AM | Next Day Delivery | 1.5 KWD |
*Enjoy free same-day delivery on all orders over 30 KWD within Kuwait.
Delivery Courier:
Aramex is our main courier partner who will take care of delivering your order, in some in instance, your order may be delivered by our own drivers. For express deliveries Armada is our courier partner.
Local Delivery in Kuwait
NumberC currently offers local delivery exclusively within Kuwait. Please note the following delivery profiles and their respective details:
Local Delivery Areas
We currently offer local delivery to the following governorates in Kuwait:
- Al Asima
- Hawalli
- Al Ahmadi
- Jahra
- Farwaniya
- Mubarak Al Kabeer
If your delivery address falls within one of these governorates, you are eligible for our local delivery service.
Local Delivery Profiles
-
Express Delivery (2-3 hours)
- Cutoff Time: Orders must be placed between 9:00 AM to 7:30 PM to qualify for Express Delivery.
- Delivery Time: You can expect your order to be delivered within 2-3 hours from the time of order confirmation.
-
Same Day Delivery
- Cutoff Time: Orders must be placed before 12:00 PM to qualify for Same Day Delivery.
- Delivery Time: Your order will be delivered on the same day if placed within the cutoff time. Orders placed after 12:00 PM will be scheduled for the next available delivery slot.
-
Next Day Delivery
- Cutoff Time: Orders placed after 12:00 PM will be scheduled for Next Day Delivery.
- Delivery Time: Your order will be delivered on the next business day.
Please note that delivery times are subject to availability and demand. In the event of high demand or exceptional circumstances, delivery times may be adjusted accordingly. Our local delivery service is available during our regular business hours.
Delivery Methods (OUTSIDE KUWAIT):
We offer various delivery methods to accommodate your needs. Please note that we continually strive to enhance our services and may introduce additional delivery or collection methods across our shopping platform. For the most up-to-date options, check back on our website.
| Country | Timeframe | Cut Off Time | Delivery Methods | Delivery Cost |
|---|---|---|---|---|
| UAE | 4-6 business days | 9AM-8PM | Standard Delivery | Carrier Calculated (Aramex) + 15% Handling Fee |
| Bahrain | 4-6 business days | 9AM-8PM | Standard Delivery | Carrier Calculated (Aramex) + 15% Handling Fee |
| Oman | 4-6 business days | 9AM-8PM | Standard Delivery | Carrier Calculated (Aramex) + 15% Handling Fee |
| Qatar | 4-6 business days | 9AM-8PM | Standard Delivery + Customs | Career Calculated (Aramex) + 15% Handling Fee + 4KWD Customs |
| Saudi Arabia | 4-6 business days | 9AM-8PM | Standard Delivery | Carrier Calculated (Aramex) + 15% Handling Fee |
Delivery Courier:
Aramex is our main courier partner for international deliveries who will take care of delivering your order.
Custom Duties:
| Country | VAT |
|---|---|
| UAE | 15% |
| Bahrain | 10% |
| Oman | 10% |
| Qatar | 45QAR (4KWD - Included in shipping fee) |
| Saudi Arabia | 15% |
*Additional legal fees may be applicable as per the country laws and are to be paid by the consignee.
Order Tracking:
Once your order has been dispatched, you will receive a notification with tracking details to monitor your order's progress.
Policy Updates:
We reserve the right to make changes to our Shipping & Local Delivery Policy at any time. Updates will be posted on our website, and it is your responsibility to review this policy periodically for any changes.
By shopping with NumberC, you agree to the terms outlined in this Shipping & Local Delivery Policy.
Contact Us
Should you have any questions about our Privacy Policy or if you would like to exercise any of the rights available to you, please don't hesitate to reach out to us:
- Phone :+965 22281187
- Email :crm@numberc.com
- Address: NumberC, Thuraya Complex, Salem Al Mubarak Street, Block 4, 20004, Salmiya, Hawalli, Kuwait.
